Legal Notice
Who operates this website, how to reach us, and the terms on which its content is published. Last updated 15 September 2026.
Site operator
This website is operated by Symax Peptides, a supplier of high-purity research peptides based in the European Union. Our fulfilment and cold storage operations run from a single EU facility, and we ship to destinations across Europe.
Contact
Email: research@symaxpeptides.com
We answer Monday to Friday, 09:00-17:00 CET, excluding public holidays. Online ordering is available 24 hours a day.
Email is our primary support channel; it gives both sides a written record, which matters when questions concern batch documentation or an order dispute.
Nature of this site
This is an e-commerce site through which qualified researchers may order laboratory reference compounds. Product pages, Certificates of Analysis and supporting material are published for identification and documentation purposes. Terms of sale are set out separately in our Terms & Conditions.
Hosting
This site is hosted on shared infrastructure located within the European Union. Server logs are retained by the hosting provider for security and diagnostic purposes and are handled as described in our Privacy Policy.
Intellectual property
The page designs, written content, product descriptions and photography on this site are the property of Symax Peptides or our licensors. You may view and print pages for your own reference. You may not reproduce, republish or adapt them commercially without our written permission.
Compound names, CAS numbers and molecular data are factual identifiers and are not claimed as our property. Third-party names appearing on Certificates of Analysis belong to the laboratories that issued them.
Complaints
If you have a complaint about an order or about this website, contact us at research@symaxpeptides.com and we will respond within two business days.
Accuracy and availability
We keep this site as accurate as we can, but we do not warrant that every page is free of error or that the site will be available without interruption. Product availability, prices and batch documentation change; the information shown at the time you place an order is what applies to that order.